Est 2002
Voted Best Independent Toy Shop in the UK 2017/18!

Delivery & returns

Delivery charges:

Collect from shop: Free
UK Delivery: £4.99
Europe: £16.99

We offer a gift wrapping service on all items sold through our website.

 

  1. Defective Goods and Returns

    1. In the unlikely event that the goods do not conform with these terms and the order, please let us know as soon as possible after delivery. Subject as set out below, we may ask you to return the goods to us at our cost and once we have checked that the goods are faulty, we may: 
      (a) provide you with a full or partial refund; or 
      (b) replace the goods; or 
      (c) repair the goods.

    2. These terms will apply to any repaired or replacement goods we supply to you.

    3. We hope that you will be pleased with your purchase, however you may return your order within seven working days of delivery in accordance with your cancellation rights under the Distance Selling Regulations. For the avoidance of doubt we will not refund your delivery costs when a product is simply unwanted.

    4. For the avoidance of doubt, we will not be responsible for delivery costs for the return of goods that have been dispatched outside the United Kingdom.